Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") form a binding legal agreement between you ("you" or "user") and Mold Restoration Pros #1, LLC, a Florida limited liability company doing business as "Mold Restoration Pros" ("Company," "we," "us," or "our"), governing your access to and use of the website at https://moldrestorationpros.com/ (the "Site") and any related services, including scheduling, estimating, and our online mold assessment (collectively, the "Services"). By accessing the Site or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Site or Services.

2. Description of Services

The Company provides mold inspection, testing, remediation, and restoration services to residential and commercial customers, along with informational content and an online mold assessment questionnaire that suggests a possible next step. The assessment is not an inspection or diagnosis. Actual restoration and remediation services are provided under a separate service agreement or estimate for the specific property and scope of work.

3. Eligibility

You must be at least 18 years old and have the legal authority to request services for the property in question (as an owner, tenant, or authorized representative) to use the Services.

4. Acceptable Use of the Site

You agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms;
• Submit content that is false, misleading, infringing, defamatory, or that you do not have the right to share;
• Attempt to interfere with, disrupt, reverse-engineer, or gain unauthorized access to the Site, or our systems;
• Use automated means (bots, scrapers) to access the Site without our written permission;
• Impersonate any person or entity or misrepresent your affiliation with any person or entity;
• Introduce viruses, malware, or other harmful code.

5. Scheduling & Service Appointments

Requests submitted through the Site for inspections, estimates, or restoration services are subject to availability and confirmation by our team. We will contact you by phone, email, or SMS text message (in accordance with our SMS / Messaging Terms) to confirm, reschedule, or provide updates about appointments. Providing accurate contact and property information helps us serve you promptly; inaccurate information may delay or prevent service.

6. Pricing, Payment & Cancellation

Pricing for inspection, testing, and restoration services will be provided in a written estimate or invoice prior to performance of work, unless otherwise agreed. Payment terms, accepted payment methods, deposit requirements, and cancellation or rescheduling policies will be set out in your service agreement or invoice. Late payments may be subject to additional fees as permitted by law.

7. Intellectual Property

The Site and its content, including text, graphics, logos, the "Mold Restoration Pros" name and marks, and software, are owned by or licensed to the Company and are protected by copyright, trademark, and other intellectual property laws. Except as necessary to use the Services for their intended purpose, you may not copy, reproduce, distribute, modify, or create derivative works from any part of the Site without our prior written consent.

8. User-Submitted Content

By submitting descriptions or other content through the Site, you represent that you own or have the right to share that content, and you grant the Company a non-exclusive, worldwide, royalty-free license to use, store, reproduce, and process that content solely to provide, support, and improve the Services. See our Privacy Policy for details on how submitted information is handled.

9. Third-Party Links & Services

The Site may reference or link to third-party websites, scheduling platforms, or messaging providers that are not owned or controlled by the Company. We are not responsible for the content, policies, or practices of any third party.

10. Disclaimers

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS OWNERS, OFFICERS, EMPLOYEES, OR CONTRACTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT PERMITTED BY LAW, THE COMPANY'S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING FROM YOUR USE OF THE SITE (AS DISTINCT FROM A SEPARATELY CONTRACTED RESTORATION SERVICE, WHICH IS GOVERNED BY ITS OWN SERVICE AGREEMENT) SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100).

12. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its owners, officers, employees, and contractors from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the Site or Services, your violation of these Terms, or your violation of any rights of a third party.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Services shall be brought exclusively in the state or federal courts located in Sarasota County, Florida, and you consent to the personal jurisdiction of those courts.

14. Termination

We may suspend or terminate your access to the Site or Services at any time, with or without notice, for conduct that violates these Terms or is otherwise harmful to the Company, other users, or third parties.

15. Miscellaneous

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect. These Terms, together with the documents referenced herein (including the Privacy Policy, Cookie & Tracking Policy, and SMS / Messaging Terms), constitute the entire agreement between you and the Company regarding the Site, and supersede any prior agreements regarding the Site. A separate written service agreement governs any restoration or remediation work performed at your property.

16. Changes to These Terms

We may revise these Terms from time to time. The "Last Updated" date reflects the most recent revision. Continued use of the Site after changes take effect constitutes your acceptance of the revised Terms.

17. Contact Us

Mold Restoration Pros #1, LLC
Sarasota, FL
Phone: 941-336-5076
Email: bobby@moldrestorationpros.com

Privacy requests can be sent to bobby@moldrestorationpros.com or made by calling 941-336-5076.